Sony Cybershot Complaint- Service Quality

Service Quality

My Sony cybershot has started clicking blurr pictures post getting it serviced from the authorized Sony service station in South Ext (New Delhi).However, before sending it to the service station, my camera was working absolutely fine. I had given it for servicing as a routine mantainence & to clean the lense.

The technical team has refused to take the responsibility and set it right.

The staff at the service station is not very cooperative. Now they are asking for Rs.5000/- to change the lense.

Please suggest a way to lodge a complain against Sony and resolve the issue.

One Response to “Service Quality”

Show the advice receipt to the mngr @ the service station to verify the problem before and after the service of your Sony Cybershot. This will help you get the lense rectified without any additional cost.

Trust this will be helpful.