Extended Warranties: When the Add-On Is Pure Profit for the Seller
The extended warranty pitch at the checkout is one of retail's most reliable revenue streams, and one of consumers' least useful purchases.
By Corinne · 2 min read
The Provinces Strike Back: France's Next Innovation Map Skips Paris
As digital and climate transitions reshape French cities, a handful of programs are betting that the country's next wave of innovation won't come from the capital.
By Corinne · 3 min read
Consumer
Inside the Municipal Fast Lane: What Startups Actually Gain From Joining a City-Transition Program
Consumer
What Founders Actually Gain From Joining a City-Transition Program
Scams
The Fake Parcel Text That Empties Your Bank Account
Rights
Your Landlord Cannot Just Keep Your Deposit, Here Is the Law
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How to Write a Review That Actually Gets Results
A vague one-star rating achieves almost nothing, a well-constructed complaint review can move companies to act and warn other consumers effectively.
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The 'Too Good to Be True' Holiday Rental That Does Not Exist
Fraudulent holiday listings continue to defraud travellers year after year, and the formula is boringly predictable once you know it.
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Cancelled Flight? You Are Probably Owed More Than a Voucher
Airlines routinely offer vouchers to passengers whose flights are cancelled, knowing that most people do not realise they have a right to cash.
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Subscription Traps: The Monthly Charge You Never Knowingly Agreed To
Pre-ticked boxes, buried clauses, and free trials that automatically renew are trapping consumers in subscriptions they did not intend to start.
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Fake Five-Star Reviews: How to Read Between the Lines
Manipulated review scores are distorting purchasing decisions across every major platform, but the signs of inauthenticity are consistent and learnable.
By Corinne · 2 min read